• Working Hours - Mon - Fri: 9:00 - 17:00

How it began

IFS Laboratories Ltd was founded by Karen Brooks and Zeb Alam in 1999, as a Flammability, Physical and Chemical Testing Laboratory of upholstered furniture and textiles materials. Both from Flammability backgrounds, with the added mixture of a Chemistry background, they have now been working in laboratory testing for over 25 years. They have a wealth of knowledge in the testing of textiles and upholstery materials which they are able to draw on to the benefit of their clients. The idea for the business came from Karen spotting an opportunity for providing more feedback for customers with Flammability testing requirements. As this was something they could not provide in their previous working environment, they decided to set up a company that could. Karen’s background in Financial Services and Business Development, Zeb’s in Chemistry, made for a great business partnership. With their entrepreneurial spirits ignited, they continue to grow and develop the company, introducing BE-LABSURE, which utilises the technical competence and knowledge of our employees and provides a strong and reputable service to our clients.

Looking to the Future

The forward vision of the company is:

  • To expand our testing scope of accreditation into new markets, offering more for our clients and creating job prosperity
  • Continue to demonstrate our competence, impartiality, and judgement on the importance of product safety with quality assured
  • To develop and support our employees, ensuring our customers continue to receive the best technical and customer service available

 

IFS Laboratories is committed to provide accurate and timely testing services, and to continuously meet or exceed the stated, or implied, expectations of our customers through day-to-day interactions. We are and will always be committed to providing the very best in laboratory testing services for our clients to help them meet their regulatory needs.

Key Team Members

Karen Brooks

Karen Brooks

Managing Director
Zeb Alam

Zeb Alam

Operations Director
Mark Jones

Mark Jones

General Manager
Sophie Drozda

Sophie Drozda

Marketing Director

Core Values

 

 

1. Ownership & Empowerment

The best way to engage our employees is to trust them to make the right decisions. We call this Ownership & Empowerment and it means that every single employee at IFS Laboratories Ltd is responsible for achieving the best results, for drawing on and strengthening their skills, for collaborating successfully with their colleagues, for developing new ideas and solutions and for contributing to the drive, energy and creativity of the overall organisation.

 

2. Passion & Ambition

Every day is about showing up. Business can be tough and you must adapt constantly in a fast changing world, always meeting your customer’s needs and spotting opportunities for new markets. When you create an environment on passion, it has a desired effect of creating success. Passion and ambition supports the drive for spotting new opportunities and developing talent. There is always the expectation of our team to follow through on their best ideas and make them happen.

 

3. Integrity

We believe that trust is a fundamental requisite of good business. That is why we regard integrity as a critical core value. It’s about being open, honest and respectful at all times with our colleagues, with our customers. The open door policy is always integral.

4. Customer Focus

We are 100% committed to doing what is right for our customers. We want the warmth of our team to make our customers feel at ease. Ensuring our customers are provided with a speedy, professional and efficient service. We are the reliable and dependable source of information and guidance on product safety of consumer product testing.

 

On a daily basis, we maintain our customer focus by:

  • Providing root cause analysis on product/sample failures
  • Being “the go to” in expertise
  • Researching and fully understanding our selected markets
  • Establishing long term partnerships for mutual benefit
  • Delivering on promises and commitments

What we do

Accreditation

Accreditation

IFS Laboratories recognises its responsibility as a provider of quality testing services. In recognition of this responsibility, we have developed and documented a Quality Management System that ensures continuous customer satisfaction and improvement on the quality of services the company provides.

Analytical Services

Analytical Services

Our services encompass a variety of tests specialised to analyse a wide range of organic and in-organic compounds used in the cosmetics and food industries.

Flammability Services

Flammability Services

We specialise in the flammability, physical and chemical testing of upholstered furniture, furnishings and textile materials.

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